The tickets booked through ODBUS Can be cancelled and note that Cancel Can be possible before 12 hours of the departure of the said bus. Refunded amount will be reflected in your respective account in 10 - 12 working days
- Partial cancellation is not available in ODBUS.
- In respect of refunds due to cancellation of service by Operator , passenger is required to send an e-mail to firstname.lastname@example.org mentioning USERID of the passenger, reference no. of the transaction and PNR No. of the ticket. We will verify and refund the amount to the concerned Credit card / Internet banking account.
- In respect of refunds due to ticket not booked but amount debited to passenger's account, passenger is required to send an e-mail to email@example.com mentioning PNR and reference no. of the transaction. We will verify the details and refund the amount to the concerned Credit card / Internet banking account.
- Refunds for Ticket cancellations / Failed Transactions to passengers will be given normally in 10 - 12 Bank working days by ODBUS, after the cancellation of ticket or receipt of e-mail. If refunds are delayed, passengers may contact ODBUS Executive at Toll 9583918888 ( 09:00 AM to 07:00 PM )